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Support

Email support@productivitytools.app. We answer within two working days. Include your app identifier from the Support screen in the app if the question is about pages or a subscription.

Common questions

How do I print?
Tap Print on the result screen. Your phone's print dialog picks the printer and paper size (A4 or Letter). PDF saves a file you can print anywhere or share.
The page does not look like my photo
Try the other detail level. Portrait photos with clear faces and a plain background work best; crowds and busy backgrounds get dense in Detailed mode.
My photo was refused
The AI provider's safety filter declined it. A refused photo never uses up a page. Try another photo.
How many pages do I get?
Two free pages per install, no watermark. The monthly subscription gives the number of pages shown on the purchase screen each billing month.
I subscribed but the app says I have no pages
Tap "Restore purchases" on the purchase screen. Subscriptions are tied to your Google or Apple account, so this also works on a new phone.
Cancel or refund
Subscriptions are managed in Google Play or the App Store, not in the app. Refunds follow the store's policy.
Report a page
Tap Report on the result screen, or email us with the app identifier and what was wrong.
Delete my data
Photos are never stored. To delete the log entries tied to your app identifier, email us with the identifier.

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