Support
Email support@productivitytools.app. We answer within two working days. Include your app identifier from the Support screen in the app if the question is about pages or a subscription.
Common questions
- How do I print?
- Tap Print on the result screen. Your phone's print dialog picks the printer and paper size (A4 or Letter). PDF saves a file you can print anywhere or share.
- The page does not look like my photo
- Try the other detail level. Portrait photos with clear faces and a plain background work best; crowds and busy backgrounds get dense in Detailed mode.
- My photo was refused
- The AI provider's safety filter declined it. A refused photo never uses up a page. Try another photo.
- How many pages do I get?
- Two free pages per install, no watermark. The monthly subscription gives the number of pages shown on the purchase screen each billing month.
- I subscribed but the app says I have no pages
- Tap "Restore purchases" on the purchase screen. Subscriptions are tied to your Google or Apple account, so this also works on a new phone.
- Cancel or refund
- Subscriptions are managed in Google Play or the App Store, not in the app. Refunds follow the store's policy.
- Report a page
- Tap Report on the result screen, or email us with the app identifier and what was wrong.
- Delete my data
- Photos are never stored. To delete the log entries tied to your app identifier, email us with the identifier.
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